Terms & Conditions — Complete Terms & Guidelines for Using the ac999 Platform

These Terms & Conditions ("Terms") constitute a legal agreement between AC999 ("we", "us", or "the Platform") and our members. AC999 is an online gaming platform that provides casino games, slots, live dealer games, fish games, and various other gaming services to users in Bangladesh and beyond.

By creating an account, logging in, or using the platform in any way, you are considered to have agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our services.

AC999 reserves the right to modify its services or Terms & Conditions at any time, for any reason, without prior notice. The most current terms will always be available on this page.

To open an account with AC999, you must meet the following eligibility requirements:

• You must be at least 18 Years must be.
• You are not residing in a country or region where online gaming is strictly prohibited.
• Each individual is only One Account per person. Operating multiple accounts under the same name is prohibited.
• All information provided during registration must be accurate and truthful.
• Keeping your account password confidential is entirely your responsibility.

AC999 may request additional documentation at any time to verify account information. Failure to complete verification may result in account suspension.

The following rules apply when making a deposit on AC999:

• Minimum deposit: BDT 100
• Accepted payment methods: bKash, Nagad, Rocket, Bank Transfer
• Deposits are typically Instant processed. Bank transfers may take 1–3 business days.
• Funds deposited into your account may only be used for gaming purposes.
• Deposits from third-party accounts are strictly prohibited.

AC999 reserves the right to accept or reject any deposit. AC999 may investigate any transaction deemed suspicious.

The following conditions apply to withdrawals and claiming winnings:

• Minimum withdrawal amount: BDT 500
• Maximum Daily Withdrawal: BDT 50,000 (Regular Member)
• VIP members may be eligible for higher withdrawal limits.
• Withdrawal requests are typically 30 minutes to 6 hours Processed within
• KYC verification is mandatory before your first withdrawal.
• Winnings from bonuses must meet the specified wagering requirements before a withdrawal can be made.

The following general terms apply to all AC999 bonuses and promotional offers:

• Each bonus applies once per account (unless otherwise stated).
• If a bonus is cancelled after being claimed, the bonus along with any associated winnings will be void.
• Multiple bonuses cannot be used at the same time.
• Bonus balance cannot be withdrawn directly — wagering requirements must be completed first.
• Only qualifying game bets will count toward wagering requirements.
• Each bonus has its own validity period — any unused bonus will be forfeited upon expiry.

AC999 reserves the right to modify, suspend, or cancel any bonus program at any time. For the latest bonus information, Promotions Visit the page.

All games on AC999 are operated using internationally certified Random Number Generator (RNG) technology, meaning every game outcome is entirely random and not predetermined.

• If a game result is voided due to a technical issue during play, the bet will be refunded.
• Fraudulent activity in games — including the use of software tools, bots, or multiple accounts — is strictly prohibited.
• AC999 is not liable for any game interruptions caused by network or server issues.
• If the live game video feed is interrupted, all bets will be suspended until the connection is restored.

AC999 places the highest priority on protecting members' personal data. Our data protection policy:

• All Data SSL 3.0 Encryption Secured by.
• Your personal information will never be sold or shared with any third party.
• Payment information is stored on secured servers.
• It is recommended to enable two-factor authentication (2FA).

For more details, visit our Privacy Policy Read.

AC999 places responsible gaming at the top of its priorities. We believe gaming is for entertainment, not a source of income.

• Members can set their own daily, weekly, or monthly spending limits.
• Self-Exclusion Feature — your account can be suspended for a set period of time.
• Account creation is strictly prohibited for anyone under the age of 18.
• If signs of gaming addiction are detected, AC999 may restrict the member's account.

To learn more about Responsible Gaming Responsible Play Visit the page.

Ac999 reserves the right to suspend or permanently close any member's account without prior notice for any of the following reasons:

• Registration using false or misleading information.
• Operating multiple accounts under the same person's name.
• Abuse or manipulation of the bonus system.
• Deposit from a third-party account.
• Hacking, fraud, or any unauthorized attempt to access the gaming system.
• Suspected money laundering.
• Any other violation of these Terms & Conditions.

If you have an issue or complaint, please follow the steps below:

1. First Live Chat or Via Email Please contact the support team.
2. The support team will provide an initial response within 48 hours.
3. If the issue remains unresolved, it can be escalated to senior management.
4. All final decisions rest with ac999 Management and are binding.

Game logs and transaction records will be treated as conclusive evidence in all disputes.

AC999 reserves the right to amend, modify, or update these Terms & Conditions at any time. Changes take effect immediately upon being published on this page.

Continued use of the platform after any changes will be considered acceptance of the updated Terms & Conditions. We recommend checking this page regularly.